RETURN POLICY

If for any reason you are not happy with your purchase, we will gladly accept returns on all international and domestic orders in their original condition within 10 days from time of shipment for a complete refund. The return courier is your choice. Sale Items are final sale and non-refundable. Items must be unworn, unaltered, unwashed, and kept in their original packaging. All tags and hygienic seals must be attached as purchased to avail for the refund. We reserve the right to refuse returns on items that do not match our return conditions mentioned.


Original Shipping costs are non-refundable.

Return shipping costs are the responsibility of the customer unless the item is faulty.

Once we have received your returned items, and the return condition requirements are met, please allow 5-10 business days for the refunded amount to return to your card.

 

 

EXCHANGE POLICY

 

If you would like to return an item for a different size or style, we offer an express return label free of charge once you have placed a new order for the desired size or style. Once we receive your return, we will process a refund for the cost of the returned item excluding the original shipping costs.

In case the city or country are not eligible for a return label, the return courier will be yours to select. Once the items are received back in our warehouses, we will refund you the item price including the original shipping costs. 

We are not responsible for customer returns that are damaged or lost in transit.

Please allow 5 to 10 business days from the time we receive your returned item to process the refund and the amount to be returned to your card. We will notify you via email once your return has been processed.

Sale Items are final sale and non-refundable. Items must be unworn, unaltered, unwashed, and kept in their original packaging. All tags and hygienic seals must be attached as purchased to avail for the refund. We reserve the right to refuse returns on items that do not match our return conditions mentioned.



Domestic shipping in the UAE is free and we do provide returns and exchanges. However, in case of a return or exchange, return shipping costs will be the responsibility of the customer and a nominal fee of 10 USD will be applied upon collecting the returned item. We reserve the right to refuse exchanges or returns on items that do not match our return conditions. Items must be unworn, unaltered, unwashed, and kept in their original packaging. All tags and hygienic seals must be attached as purchased to avail for the refund or exchange.



HOW DO I RETURN?

Please contact returns@leathelabel.com to notify us of your return and we will provide you with the details and simple steps to follow.


Once we have received your returned items, and the return condition requirements are met, please allow 5-10 business days for the refunded amount to return to your card.


For any additional questions regarding our return policy please email us at returns@leathelabel.com.


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